Security & Privacy

Your security is very important to us. Our site uses Secure Sockets Layer technology to encrypt your personal information (your name/address and credit or debit card details) to ensure they are safe as they are transmitted via the internet.

Your Privacy

Timereel is committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998)

We collect information about you for two reasons: firstly, to process your order and second, to provide you with the best possible service.

We may from time to time contact you by email or letter with special offers and information on new titles. We will never pass your details on to third party companies or commercial affiliates for marketing purposes. If you prefer not to receive emails or letters from us please contact us in writing to Timereel, 3 The Close, Norwich, Norfolk, NR1 4DG.

The type of information we will collect about you includes:

Please note we do not keep your credit and debit card details on file. They are only used once to process your payment.

We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening; however this may affect the use of some areas of our site which require cookies. The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions/comments about privacy, you should contact us.